Looking For Help?

Follow

MBP33: Warranty and Service Information

Consumer Products and Accessories Limited 
Warranty ("Warranty")
Thank you for purchasing this Motorola branded product manufactured 
under license by Binatone Electronics International LTD ("BINATONE").
What Does this Warranty Cover?
Subject to the exclusions contained below, BINATONE warrants that this 
Motorola branded product ("Product") or certified accessory 
("Accessory") sold for use with this product that it manufactured to be 
free from defects in materials and workmanship under normal consumer 
usage for the period outlined below. This Warranty is your exclusive 
warranty and is not transferable.

Who is covered?
This Warranty extends only to the first consumer purchaser, and is not 
transferable.

What will BINATONE do?
BINATONE or its authorized distributor at its option and within a 
commercially reasonable time, will at no charge repair or replace any 
US and Canada 1-888-331-3383 

General Information
Products or Accessories that does not conform to this Warranty. We may 
use functionally equivalent reconditioned/ refurbished/ pre-owned or new 
Products, Accessories or parts.20 General Information
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION 
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS 
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE 
DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE 
REPAIR OR REPLACEMENT PROVIDED UNDER THIS EXPRESS 
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE 
CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER 
WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL 
MOTOROLA OR BINATONE BE LIABLE, WHETHER IN CONTRACT 
OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS 
OF THE PURCHASE PRICE OF THE PRODUCT OR ACCESSORY, OR 
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL 
DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, 
LOSS OF BUSINESS, LOSS OF INFORMATION OR OTHER 
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE 
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES 
TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY 
LAW.
Some jurisdictions do not allow the limitation or exclusion of incidental or 
consequential damages, or limitation on the length of an implied 
warranty, so the above limitations or exclusions may not apply to you. 
This Warranty gives you specific legal rights, and you may also have 
other rights that vary from one jurisdiction to another.

 

Produc Covered Length of Coverage
Consumer Products  One (1) year from the date of the 
products original purchase by the first consumer purchaser of the product.
Consumer Accessories Ninety (90) days from the date of the accessories original purchase by the first consumer purchaser of the product.
Consumer Products and 
Accessories that are Repaired 
or Replaced
The balance of the original 
warranty or for Ninety (90) days 
from the date returned to the 
consumer, whichever is longer

 

Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement 
of parts due to normal wear and tear are excluded from coverage. 
Batteries. Only batteries whose fully charged capacity falls below 80% of 
their rated capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper 
operation, storage, misuse or abuse, accident or neglect, such as 
physical damage (cracks, scratches, etc.) to the surface of the product 
resulting from misuse; (b) contact with liquid, water, rain, extreme 
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or 
food; (c) use of the Products or Accessories for commercial purposes or 
subjecting the Product or Accessory to abnormal usage or conditions; or 
(d) other acts which are not the fault of MOTOROLA or BINATONE, are 
excluded from coverage. 
Use of Non-Motorola branded Products and Accessories. Defects or 
damage that result from the use of Non-Motorola branded or certified 
Products or Accessories or other peripheral equipment are excluded from 
coverage.

Unauthorized Service or Modification. Defects or damages resulting 
from service, testing, adjustment, installation, maintenance, alteration, or 
modification in any way by someone other than MOTOROLA, BINATONE 
or its authorized service centers, are excluded from coverage. 
Altered Products. Products or Accessories with (a) serial numbers or 
date tags that have been removed, altered or obliterated; (b) broken seals 
or that show evidence of tampering; (c) mismatched board serial 
numbers; or (d) nonconforming or non-Motorola branded housings, or 
parts, are excluded from coverage. 
Communication Services. Defects, damages, or the failure of Products 
or Accessories due to any communication service or signal you may 
subscribe to or use with the Products or Accessories is excluded from 
coverage.


How to Obtain Warranty Service or Other Information?
To obtain service or information, please call: US and Canada 1-888-331-3383
You will receive instructions on how to ship the Products or Accessories 
at your expense and risk, to a BINATONE Authorized Repair Center. 
To obtain service, you must include: (a) the Product or Accessory; (b) the 
original proof of purchase (receipt) which includes the date, place and 
seller of the Product; (c) if a warranty card was included in your box, a 
completed warranty card showing the serial number of the Product; (d) a 
written description of the problem; and, most importantly; (e) your 
address and telephone number.
These terms and conditions constitute the complete warranty agreement 
between you and BINATONE regarding the Products or Accessories 
purchased by you, and supersede any prior agreement or 
representations, including representations made in any literature 
publications or promotional materials issued by BINATONE or 
representations made by any agent employee or staff of BINATONE, that 
may have been made in connection with the said purchase.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk